![]() ![]() Click either of the options, you'll be brought to safe mode. Actually, neither options are effective in resolving the problem. There are 2 options available for users who choose to proceed, which is "Send Error Report" or "Don't send". Fix Microsoft Word Has Encountered a Problem and Needs to Close in Windows 10/8/7 Read also how to fix Microsoft Word has stopped working. Besides, in the end, get to know powerful Word file recovery software in case you need it to recover deleted or lost Word document. So, how to fix such a Microsoft error without losing Word contents? Here, solutions to the 'Microsoft Word has encountered a problem and needs to close' problem on Windows and Mac are both covered, try the methods to resolve it and open Word without showing a blank page. When you see this on Windows PC or Mac, it suggests that something serious has happened, and you're no longer able to open the Word file properly! ![]() The full error messages "Microsoft Word has encountered a problem and needs to close" may occur when you open a document in Word 2003/2007/2010/2013/2016. "Microsoft word has encountered a problem and needs to close. Open Windows Explorer > click "Program Files" > "Microsoft office" >"Office".
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